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What are restrictive covenants?

What is a restrictive covenant, and when is it enforceable?

A business can use restrictive covenants (sometimes called “post termination restraints”) to protect its interests. A restrictive covenant restricts an employee’s activities for a period after their employment has ended.

A restrictive covenant will only be enforceable if it protects a legitimate business interest. Otherwise, the courts and tribunals will regard it as an unlawful restraint of trade. The only recognised business interests are:

  • trade connections (including the relationship between the business’s customers and its workforce); and
  • trade secrets and confidential information.

The restriction will be enforceable if the business has a legitimate business interest to protect. However, it must be no wider than is necessary to protect that interest. The covenant must be limited in terms of the restrictive activities themselves and also apply:

  • for a limited time; and
  • within a limited geographical area (if appropriate).

Draft restrictive covenants carefully

You must draft any restrictive covenants carefully so that they:

  • Accurately reflect each employee’s role.
  • Reflect on the circumstances of the business.
  • Go no further than is necessary.

The business should regularly review contracts with restrictive covenants and check whether they require updating (for example, if the employee’s role has changed).

There is little point in an employer seeking to impose blanket and uniform restrictive covenants on its entire workforce. In all likelihood, a court or tribunal would not consider them to be reasonable restrictions to impose on every employee—especially those who might have limited or no access to the employer’s customers and confidential information. For example, putting restrictive covenants in an employee handbook would be pointless. The better practice is to reserve restrictive covenants for those employees, in all likelihood the more senior ones, who will have access to the employer’s confidential information and trade secrets and a close working relationship with the employer’s customers and clients.

Consider carefully what periods of restraint might be appropriate and reasonable in the case of each individual employee. Whilst
restrictive covenants might be justified in the contracts of employees A and B, a longer period of restraint might be justified for B than for A if B holds a more senior position than A and/or has closer connections with customers than A and greater access to the employer’s confidential information and trade secrets.

Non-solicitation restrictive covenants

Customers

A business can include a covenant in an employee’s contract preventing them from soliciting customers after they have left the business. This type of covenant will be particularly useful if the employee has a strong relationship with certain customers.

Generally, the employer should restrict the covenant to customers with whom the employee had contact during a specified period before leaving. There are a number of factors the business should consider when trying to establish the length of this period, including:

  • the amount of time it would take for the employee’s successor to gain influence over the business contacts;
  • the employee’s seniority within the business;
  • the extent of the employee’s role in securing new business;
  • the loyalty (or otherwise) of customers in the particular market; and
  • the length of similar restrictions in the employment contracts of competitors.

Potential customers

A restrictive covenant that attempts to extend the restriction to potential customers will be harder to enforce. However, protecting an interest in genuine prospective customers may be possible if accurately defined.

Other employees

A restrictive covenant preventing a former employee from poaching your existing employees can be, in principle, enforceable, as the stability of the business’s workforce is a legitimate business interest. However, the employer should usually limit the restrictive covenant to those employees at the same level as the former employee and those more senior to them. Any clause that attempts to prohibit the poaching of employees will need to consider the following:

  • How long the former employee’s influence over the other employees will last?
  • The roles of the employees over whom the influence exists.

Non-dealing

A restriction on the solicitation of customers can be extended to cover not only enticement or interference (where the former employee takes active steps) but also the provision of services where no active steps are required (for example, where the customer approaches the former employee), known as a non-dealing covenant.

This type of covenant has a clear advantage as it avoids the need to prove that the former employee made an approach, which is
usually difficult to show. However, it broadens the prohibition and may make enforcing it more difficult.

The enforceability of a non-dealing covenant will depend on the interest the business is trying to protect (for example, enforcement may be more likely if the business can establish a substantial personal connection between the former employee and the business’s customers).

Non-competition

Employees cannot disclose confidential information amounting to a trade secret (for example, a manufacturing process) after they leave your business. A business can also include express confidentiality provisions in their employment contract to protect the information. Therefore, additional restrictive covenants may be considered unnecessary, and noncompetition restrictions, in particular, can be hard to enforce.

However, there are circumstances where a non-competition restriction is likely to be enforced. For example, where the former employee’s influence over customers or suppliers is so great that the only effective protection is to ensure they are not engaged in a competing business in any way.

Speak to Karen Cole today. She frequently acts for employers and employees in drafting, advising, and resolving disputes concerning restrictive covenants.

Note: This article is not legal advice; it provides information of general interest about current legal issues.


Dealing with employee grievances

Why is it important to follow the ACAS code?

It can avoid a potential claim

ACAS introduced the Code of Practice on Disciplinary and Grievance Procedures to help businesses and resolve employees’ grievances in the workplace. Dealing with a grievance effectively can avoid employment tribunal claims by allowing the issue to be resolved internally.

It can affect the level of compensation

If an employee’s claim is successful, but either the business or the employee has failed to follow the ACAS Code, the level of compensation awarded can be affected: if the business unreasonably fails to follow the Code, the employment tribunal may increase the employee’s compensation by up to 25%; or if the employee unreasonably fails to follow the Code, the employment tribunal may reduce their compensation by up to 25%.

This regime applies to the majority of claims brought in an employment tribunal, including those related to:

  • discrimination;
  • unfair dismissal; and
  • breach of contract.

How should you handle employee grievances?

The grievance should be raised in writing

A grievance can be any concern, problem, or complaint an employee raises with the business.

If an employee grievance cannot be resolved informally, the employee should raise it in writing with a manager. If the grievance concerns his or her line manager, raise the grievance with another manager.

A failure to raise the grievance in writing does not prevent an employee from bringing an employment tribunal claim. However, in these cases, awards for compensation may be less.

The business should hold a meeting and investigate the complaint

Hold a meeting with the employee to enable them to explain their grievance and to suggest how they think it should be resolved.

If the matter needs further investigation, adjourn the meeting and resume it after the investigation has taken place.

At the conclusion of the meeting, the business should communicate its decision promptly in writing, including details of any action it intends to take to resolve the grievance.

The employee can bring a companion

Employees have the legal right to bring a companion (a fellow worker or a trade union representative) to a grievance meeting.

However, it would be unreasonable for an employee to bring someone whose presence would prejudice the meeting.

The employee has a right to appeal

When communicating the decision, the business should inform the employee that they have a right of appeal.

If the employee is unsatisfied with the outcome, they should make an appeal in writing specifying the grounds of appeal.

If the employee brings a tribunal claim without first going through the appeal process, they may receive a reduced compensation award.

A manager who has not previously been involved in the matter should deal with any appeal where possible.

Ensure you inform the employee in advance of the time and place of any appeal hearing and that they may bring a companion with them.

The business should communicate its decision promptly in writing.

Handling employee grievances during a disciplinary procedure

Employees often submit grievances during disciplinary procedures regarding either the procedure itself or the circumstances leading up to the initiation of that procedure. The business must decide whether to suspend the disciplinary procedure to investigate the grievance fully or deal with them concurrently if the issues are related.

Practical steps businesses can take to improve their grievance procedures

Involve employees or their representatives in developing workplace procedures. Ensure those procedures are transparent and accessible to employees.

Train managers:

  • how to handle employee grievances effectively;
  • when to involve HR;
  • how to spot potential legal claims.

Encourage managers to resolve issues quickly and informally before they get to a formal grievance stage.

Allow employees to put their side of the story at a meeting before undertaking any necessary investigation and again before making a decision.

Keep written records, including minutes of meetings

Communicate decisions effectively and promptly, setting out reasons.

Call employment lawyer Karen Cole today for more information.

Note: This is not legal advice; it provides information of general interest about current legal issues.


Why do lawyers keep talking about “Mitchell”?

Aside from that, “Mitchell” hit the headlines in November 2013, when the Court of Appeal refused to allow Andrew Mitchell MP’s appeal against an order by a Master allowing him court fees only at best – even if he won his defamation case against the Sun Newspaper at trial.

This was because his solicitors had failed to file and serve a costs “budget” not less than seven days before a case management hearing: they did so the day before the hearing, and the Defendant, Mirror Group Newspapers, complained that they had not had enough time to consider it.

Mitchell’s budgeted costs for the case were over £500,000. The case hit a particular nerve with litigation lawyers because it was the first big decision (and a very scary one at that), following the 2013 introduction of the “Jackson reforms”. These included the need for the parties to file costs budgets early in litigation and for the court to approve those budgets.

The Court of Appeal said, “the traditional approach of our civil courts on the whole was to excuse non-compliance if any prejudice caused to the other party could be remedied (usually by an appropriate order for costs). The Woolf reforms [introduced in 2009] attempted to encourage the courts to adopt a less indulgent approach. In his Review of Civil Litigation Costs, Sir Rupert [Jackson] concluded that a still tougher and less forgiving approach was required.”

The Court of Appeal’s judgment was about as tough and unforgiving as Sir Rupert Jackson could have hoped for. Its presiding Judge, Lord Dyson, said: “We acknowledge that it was a robust decision. She [the Master] was, however, right to focus on the essential elements of the post-Jackson regime. The defaults by the claimant’s solicitors were not minor or trivial and there was no good excuse for them. …. Although it seems harsh in the individual case of Mr Mitchell’s claim, if we were to overturn the decision to refuse relief, it is inevitable that the attempt to achieve a change in culture would receive a major setback. In the result, we hope that our decision will send out a clear message. If it does, we are confident that, in time, legal representatives will become more efficient and will routinely comply with rules, practice directions and orders. If this happens, then we would expect that satellite litigation of this kind, which is so expensive and damaging to the civil justice system, will become a thing of the past.”

The “clear message” that went out to lawyers, at least in the front line of litigation, was that anything other than trivial breaches would be liable to be punished, possibly severely so. The net result was a fairly swift and unattractive throwback to what were, in fact, the relatively bad old days, pre-Woolf, when there was a tendency to little cooperation and give-and-take between opposing lawyers in litigation. Mitchell was speedily followed by a swathe of satellite litigation which Lord Dyson had said would be a thing of the past and, worse still, many of the decisions were conflicting or not easily reconcilable, which tended to suggest that Lord Dyson’s own judges were either not understanding or not following his “clear message”.

A clearer message was desperately needed. Along came Lord Dyson again with another judgment of the Court of Appeal on 4 July 2014 in the case of Denton.

Lord Dyson said that his message in Mitchell had been “misunderstood” and was being “misapplied in some courts”. The proper approach was a three-stage test.

Stage 1: Identify and assess the seriousness or significance of the breach in question. If the breach is not serious or significant, relief from sanctions can be granted, and spending much time on the second or third stages will usually be unnecessary.

Stage 2: Consider why the default occurred. Mitchell had given some examples of what might be good and bad reasons: a solicitor’s debilitating illness or accident might be a good reason; mere overlooking of a deadline would be unlikely to be a good reason.

Stage 3: The court must consider all the circumstances of the case. The fact that a breach is serious or significant and there is no good reason for it does NOT mean that an application for relief from sanctions WILL automatically fail.

Where Does This Leave Us?

It is still not entirely clear when a breach is significant or serious. Nor might it be easy to predict what the court would consider a good reason. Stage 3 is perhaps the most nebulous of all.

Whilst the hope is that Denton will pull us back to the future and away from the bad old days pre-Woolf, the basic message is still clear that court rules and deadlines must be complied with.

There will inevitably still be a greater temptation than there was before Mitchell for lawyers, in some cases, to resist applications by their opponents for relief from sanctions.

This all reinforces the universally acknowledged truth that the stages in litigation must be carefully planned and timetabled. Timetables to trial must be realistic and achievable and, once set, adhered to, barring some good reason that requires them to be varied. If such a good reason arises, the lawyer and his client must be aware of it at the earliest opportunity so that, if necessary, an extension of time can be agreed with the other party or, failing that, sanctioned by the Court.

We are hoping that all this talk about Mitchell will become outdated. It gets in the way of what litigation should really be about, being the quickest and most cost-effective route to a satisfactory resolution of the dispute for our clients.

Speak to Alex Deal today to find out more.

Note: This article is not legal advice; it provides information of general interest about current legal issues.


Unfair dismissal cap changes

Where the effective termination date fell on or after 29 July 2013, the maximum compensatory award (the unfair dismissal cap) is the lower of £76,574 or 52 weeks’ actual gross pay at the time of dismissal.

The maximum of a week’s pay for calculating basic award entitlement increases to £464, where the effective termination date fell on or after 6 April 2014. Therefore, the maximum basic award (30 weeks’ pay) increases to £13,920.

On the other side of the scale, the introduction of issue and hearing fees for Employment Tribunal cases from 29 July 2013 has so far resulted in a substantial decrease in the number of claims issued.

Call employment lawyer Karen Cole today to learn more about the unfair dismissal cap. 

Note: This article is not legal advice; it provides information of general interest about current legal issues.


Do your property contracts protect you?

Two cases of interest have recently passed through the Court of Appeal.

The first case allowed a developer to keep a deposit under a contract for sale where the buyer decided not to proceed with the purchase.

The second case was where a seller had failed to comply with his contractual obligations to lay services within six months of completion and the Court held that rescission was not an appropriate remedy, but the buyer was entitled to accept the repudiatory breach of contract and treat it at an end.

In respect of the first case regarding the deposit, even though the agreement itself fell afoul of section 2 of the Law of Property (Miscellaneous Provisions) Act 1989, which requires contracts for the sale of land to be in writing and containing all the salient terms, this did not prevent ownership of the deposit passing to the developer.

The Court of Appeal felt that the key was the intention of the parties regarding ownership, and in this case, the intention was for it to pass unconditionally.

The court rejected the buyer’s claim for restitution on the basis that the buyer had obtained some benefit for which it had paid the deposit and the court ordered it was just that the developer kept the deposit (Sharma and another v Simposh Limited).

The second case considered the important distinction between rescission of contract and discharge for a breach of contract.

On the facts in Howard-Jones v Tate the Court held that the buyer was entitled to recover damages for losses as a result of the breaches but not to be put back into the position he would have been had the contract never been entered into.

These two judgments show that the courts are adopting strict interpretations of contracts of sale and it is vital that proper drafting and due consideration of all possibilities and eventualities are made.

Contact John Gillette today for more information.

Note: This article is not legal advice; it provides information of general interest about current legal issues.


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