Charlotte Barbaroussis
ADC, November 2023
Michele Murphy, October 2023
“I was very pleased with the service I received. Both written and face-to-face contact was courteous, efficient, and highly professional.”
Renate, September 2023
“Charlotte was efficient polite and helpful.”
Elizabeth Marshall, August 2023
“Professional and helpful service, approachable, and issues explained well.”
Haden-Scott, August 2023
“Charlotte (and James McMullan) dealt with our Wills and POAs very efficiently and diligently. Everything was explained clearly and actioned without delay. Good job!”
Andrea Jennings, August 2023
“The setting for my discussions with RIAA Barker Gillette (RIAABG) arose from a natural progression of their assistance in the preparation of my Will, Probate requirements, Property Title Transfer and finally to the preparation of my Powers of Attorney for property & finance & health & welfare. I wanted a solicitor who was willing to work alongside my brother and my 2 children and to freely share all discussions with them, and I was made to feel comfortable that RIAABG would meet this role at all times.
I valued that RIAABG encouraged communication by phone, e-mail and face-to-face for the final sign-off of documents. At all times, the lead solicitor could be contacted easily. Indeed, the entire task of the LPA’s was made to look simple as it was noted that background preparation was always meticulously carried out to make the discussions very focused and to minimize any recycle of discussions. The explanations were important for me as I wanted to understand the significance of the legal language used without receiving a lecture and I got the confidence these documents would be completed correctly and in accordance with my wishes.
At all times, the communication was received within 2 days on pending issues with an explanation on the options to consider or suggestions to move forward whilst maintaining my wishes. The briefings were always clear, and we felt comfortable asking simple questions. The explanation of the role of the Office of the Public Guardian and the role of my appointed Attorneys were valuable when discussed as a group with our solicitor to fully understand the reasons and consequences of selected options.
So I must thank our solicitor for the politeness and responsiveness showed to us and the informed professional views we received at all times. We were made to feel welcome. Thank you.”
A. V., June 2023
“Any felt complications on my part turning out just the opposite when explained in layman’s terms in a most professional and relaxed manner.”
Amanda Gale, May 2023
“Charlotte was friendly and professional and always responded in a timely manner.”