Client, January 2026
Excellent experience
“The process of my work was quick and effective.”
Karen Cole
Client, September 2025
Valuable help in navigating difficult life-changing decisions.
“I would like to share my experience working with Karen Cole as my solicitor. I recently faced a very difficult period in my life, having to step away from my job to prioritise my health. Karen was outstanding in guiding me through a complex employment situation. She provided proactive and clear legal advice, and stepped in to handle communications where necessary—allowing me to avoid painful conversations and focus on my wellbeing. Her confidence in handling the matter gave me the peace of mind I needed to resolve this as quickly as possible.”
Ms. Lam, September 2025
Guiding light in legal challenges
“Karen Cole and Patrick Simpson embody the highest standards of integrity and professionalism. They fully grasp every detail of my case and apply their legal expertise strategically to real-world challenges, with an unwavering commitment to my best interests. Patrick’s guidance transformed a stressful process into a reassuring journey. His clear and strategic advice built trust and eased my anxiety at every turn. Stay golden!”
Harry, August 2025
“I contacted Karen Cole at RIAA Barker Gillette through a recommendation from a close family friend, regarding an employment dismissal dispute. From the start, Karen was very upfront with her expectations and the associated costs that were to be expected with undertaking the dispute. She worked diligently and professionally, and within a week of contacting Karen, the dispute had been settled with my former employer, resulting in a very positive outcome. I was highly impressed with Karen’s professionalism and knowledge with how to approach such a situation. Highly recommend working with RIAA to anyone.”
Ms NB, June 2026
Claims for Disability Discrimination and Settlement Negotiations
“Following an extremely stressful and difficult period at work, a colleague recommended that I contact Karen Cole at RIAA Barker Gillette.
I am so glad that I did. My initial meeting with Karen was very friendly, knowledgeable, and reassuring – just what I needed at a time when I had no understanding of my legal position and how to move forward.
Patrick‘s support and advice following the initial meeting was outstanding. He guided me patiently and with good humour through the complicated waters of my claim, and helped me to achieve a fair settlement.
I would certainly recommend Karen Cole and Patrick Simpson at RIAA Barker Gillette, should anyone find themselves in a similar situation to me.”
Ms Roberts, June 2025
Redundancy exit and settlement negotiations
“I was recommended RIAA Barker Gillette by a friend’s company and I couldn’t have been happier with the service received. Karen‘s initial reply was speedy and Patrick‘s help and advice following that was just as efficient. Patrick made a stressful situation simple and easy to navigate and explained everything thoroughly, whilst remaining friendly and personable. I’m so grateful for Patrick’s help and advice and for having the matter resolved within the short deadline. I’ll certainly recommend him should anyone find themselves in a similar situation.”
Sean Greathead, October 2024
“Karen Cole has been superb in supporting us in dealing with some complex legal challenges. Her advice and guidance is timely, well communicated and provides direction on resolving the situations on hand. I would highly recommend Karen and the RIAABG team.”
Denise, July 2024
“Karen and later Patrick were an incredibly supportive team. I found them to be very patient, always willing to explain options, processes etc. The hearing week when stress levels were high for me, they took time to ensure I was support and all my needs met and questions answered. I hope to never go through this process again but if I have to I would go back to them again.”
Anon, July 2024
“Karen is always very approachable and supportive. She provides the best legal advice and solutions in the whole respect of our internal and external deadlines.”
Nicholas, July 2024
“Straightforward, no nonsense swift advice and execution. Highly responsive and provided good upfront guidance on costs. Overall, very pleased with professionalism.”